Privacy Policy

At Jia Wellness (Jia Wellness 2 Pte Ltd), we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data we obtain from our customers. By using our services, you consent to the practices described in this policy.

Collection of Personal Data:
We may collect the following types of personal information from customers:
Full name
Contact details (e.g., phone number, email address)
Date of birth
Gender
Residential address
Medical history (relevant to beauty treatments)
Payment information (e.g., credit card details)

Use of Personal Data:
We collect personal data for the following purposes:
Providing beauty and wellness services
Managing appointments and scheduling
Responding to customer inquiries and requests
Sending promotional offers, newsletters, and updates (with consent)
Conducting market research and improving our services
Complying with legal and regulatory requirements

Disclosure of Personal Data:
We may share personal data with third parties under the following circumstances:
Service providers: We may engage trusted third-party service providers to assist us in delivering our services (e.g., payment processors, IT support). These providers are obligated to protect the confidentiality and security of personal data.
Legal requirements: We may disclose personal data if required by law or in response to a valid legal request, such as a court order or government investigation.
Business transfers: If our business undergoes a change in ownership, personal data may be transferred as part of the transaction. We will notify customers of any such transfer and ensure that the receiving party respects the privacy of personal data.
Data Security:
We implement appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards. However, no data transmission or storage system can guarantee 100% security, and we cannot be held responsible for unauthorized access that is beyond our control.

Retention of Personal Data:
We will retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. Once no longer needed, personal data will be securely disposed of or anonymized.

Access, Correction, and Withdrawal of Consent:
Customers have the right to access, correct, or update their personal data in our records. They may also withdraw consent for the use or disclosure of personal data at any time by contacting us through the contact information provided below.

Use of Cookies and Tracking Technologies:
Our website or online platforms may use cookies or other tracking technologies to enhance user experience and gather information about website usage. Customers can adjust their browser settings to refuse cookies, although this may affect certain functionalities.

Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and customers are encouraged to review it periodically.

Contact Information:
For any inquiries or concerns regarding this Privacy Policy or our data practices, please contact us at:

Jia Wellness
Woods Square Solo 2, #04-33, 8 Woodlands Square, Singapore 737713
81837173
jiawellness01@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.

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